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zhidel In reply to Kittylover9399 [2015-03-19 03:17:28 +0000 UTC]

i use PNG. JPEG always turns out wonky for me. What file size are you using?

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Kittylover9399 In reply to zhidel [2015-03-19 03:18:17 +0000 UTC]

Just a normal file size like I always use everything has been fine till the other night now they aren't uploading the preview properly, extremely pissing me off. :'/

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zhidel In reply to Kittylover9399 [2015-03-20 02:11:11 +0000 UTC]

hm... i am not really sure. Maybe it's just the preview image? Is the normal image alright? What program are you using?

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Kittylover9399 In reply to zhidel [2015-03-20 02:28:26 +0000 UTC]

I think dA is the one glitching the preview image, it's alright I filed a ticket and a friend of mine helped me get around it so for now I'll have to use this other method till it gets fied. 
But I was using photoshop to answer your question owo

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zhidel In reply to Kittylover9399 [2015-03-20 02:37:54 +0000 UTC]

mm... Well if anything try using a bigger canvas size. I try to start mine with 1000 x 12000 (etc) so when I see the preview image it's not so blurry.
I've had the worst luck with ticket responses and customer support with DA. I think too many people flood their workers with complaints.

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Kittylover9399 In reply to zhidel [2015-03-20 03:12:32 +0000 UTC]

I managed to get a response owo they were asking for screen shots so I sent them so I'll see how my luck goes Owe

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