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Description
As someone with experience working in retail, I always feel like there's a lot people miss out on. One of the most frustrating recurring issues I know I faced, especially as a cashier, was people not reading sale signs and price tags. It didn't matter how explicit the sign was; I could still count on someone getting mad and often blaming the store or me personally because such-and-such a loosely relevant product wasn't on sale. It seemed to happen especially often with clothes, but in the long run you could pretty much expect it to turn up all over the place. Trust me; if you can name a reason someone would complain a store was "deceptive," no matter how inane, there's a good chance I saw it more times than I care to remember.

Now I'm not saying the customer is never right. It's not unheard of for the computer to not "realize" something is on sale for some reason (maybe the sale ends in the computer a day before it does on paper or something), or for staff error to be at fault (say, putting a non-sale item on a sale rack). And if there's really a problem, by all means, mention it. But please, be kind to salespeople this Christmas season. Remember, they can't call all the shots any more than you can.

Description
As someone with experience working in retail, I always feel like there's a lot people miss out on. One of the most frustrating recurring issues I know I faced, especially as a cashier, was people not reading sale signs and price tags. It didn't matter how explicit the sign was; I could still count on someone getting mad and often blaming the store or me personally because such-and-such a loosely relevant product wasn't on sale. It seemed to happen especially often with clothes, but in the long run you could pretty much expect it to turn up all over the place. Trust me; if you can name a reason someone would complain a store was "deceptive," no matter how inane, there's a good chance I saw it more times than I care to remember.

Now I'm not saying the customer is never right. It's not unheard of for the computer to not "realize" something is on sale for some reason (maybe the sale ends in the computer a day before it does on paper or something), or for staff error to be at fault (say, putting a non-sale item on a sale rack). And if there's really a problem, by all means, mention it. But please, be kind to salespeople this Christmas season. Remember, they can't call all the shots any more than you can.