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thundercake — 9 Warning Signs: Bad Clients
Published: 2009-03-17 18:11:12 +0000 UTC; Views: 10695; Favourites: 259; Downloads: 136
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Description This is a couple warning signs to help you guys avoid people who are not going to pay you well and who might try to take advantage of you. These people lurk on deviantART to find new talent, assuming you are young and inexperienced and will naively accept crappy jobs. Don't fall for it!

1. They ask for speculative work.

Phrases like "see what you can do" and "find out if you're a good fit" are big red flags. Don't ever do free work for someone who is offering to hire you. Nine times out of ten hey will take the work and use it and never offer you a job. This is almost always a scam. Just say "I have examples of ____ in my gallery". (you should have examples up of every style you can do.) Don't even do SKETCHES for the guy until you've signed something or gotten some money.

2. They offer to pay you in advertising or give you the "honor of seeing your work in print".

It is an honor for THEM to be able to print your art, not the other way around. Seeing your work in print is nice, of course, but if it's not a good publication you're not going to want it on your resume anyway. Don't take payment in advertising either, unless you know the site has a high amount of traffic; most of the time it's not going to pay off.

3. They say "I found your work on deviantart and I thought you'd be perfect".

This is a warning sign, not necessarily a deal-breaker, but watch out for this phrase. To outsiders, dA tends to mean a big collection of naive artists who will work for little pay. Don't accept anything less than what you're worth, and if you're good enough to get offered a job you're good enough to get paid a fair wage.

4. They try to haggle with your hourly rate by claiming they don't pay any of their artists that much.

This is a completely BS tactic. Don't buy any baloney about how they don't pay their other artists that much; even if it's true, it doesn't matter. YOUR work costs as much as YOU price it, period. Don't let some random guy tell you how much your time is worth, especially since he's biased in the first place.

Once you've gotten your hourly rate, STICK WITH IT. Never go down, only go up, because it's ten times harder to go up again once you've gone down.

5. They don't want to sign a contract.

If they ever refuse to sign your contract, especially without reading it, or if they say "let's not bother with formalities", hit the road immediately. They are guaranteed to screw you over.

And yes, you should have a contract if you're doing commission work, even if you only use it for the big jobs.

6. If you're not using a contract, they don't want to put any money down.

It's standard for artists to ask for at least some money up front if no contract is involved, if not the whole sum. Don't buy their concerns that you will disappear with the cash. YOUR reputation is on the line, not your client's. If we disappeared with the money, do you think anyone would ever buy from us again? But clients disappear without paying us all the time, and we have little legal recourse against them if there was no contract. Get some money up front and don't send the full file until you've been fully paid.

7. They address you by your username.

I don't know why exactly, but this has always been a warning sign for me. You should have your real name up on your site if you're doing business. If they don't even bother looking for it, there's a good chance that they're going to be a crappy customer.

8. They want to pay you by the week or the month instead of the hour.

This is just code for "we're going to unload a crapload of work onto you and pay you peanuts for it, and then fire you." Your pay should reflect the time you put in, not a flat rate.

9. They won't talk to you on the phone or give out their real name.

Granted, there are a couple legit reasons why some people can't talk on the phone (language barrier, for example) but if they "just don't want to give out our number to someone online", they're going to scam you. If they don't trust you enough to give out their phone number, why should you trust them? Not giving out a phone number means they can disappear entirely. Never operate with just an email address.

And if they don't give you their real name and company info, they're a faker. Run like the wind.
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Comments: 69

ZRandomAnimations [2012-08-09 01:20:12 +0000 UTC]

Wow. this is totally what I need. Its a shame how people think designers are not worth anything. They like our work but never want to pay ever. This must be favored.

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Jra-Art [2010-03-23 17:02:48 +0000 UTC]

couldn't of said it at all better!

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Dragonda [2009-09-08 20:37:24 +0000 UTC]

Excellent text! Thank you!

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GinsengLag [2009-03-30 01:17:08 +0000 UTC]

Thanks for putting this as a deviation. I will +fav!

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Mondai-Guujin-chan [2009-03-22 17:22:41 +0000 UTC]

If I could I would sticky this. Not for the sake of my own work but for those who's work represents their lifes work and possible source of income.

Unfortunately not enough deviants read the forums these days to make it noticable.

Have you tried sending this to a dev to get put out in the next news letter or in one of its own entirely?

Good post by the way, good advice

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WritingRin [2009-03-20 21:56:58 +0000 UTC]

I do #3. I guess I can see how that could sometimes be a bad thing. But sometimes that IS the way it goes. Sometimes for a commission I have to look for a certain style and I may not have someone on my watch list already that has that style (or that's available). So I search DA until I find someone.

And as for #7... The thought of someone commissioning me and including my real name in the message creeps me out. Even if I provided it on my userpage (can't remember if I have or not...) I don't feel like they have the right to use my name if I haven't introduced myself. It just seems really rude. I certainly don't do it to anyone I commision from. And actually, it makes me think of all the spam emails I've gotten over the years that are trying too hard to sound professional and using my name in them, or fans that call their idols by their first names or nicknames trying to seem close to them. Like I said, creepy.

Anyway, this article doesn't come across as "my word is law" or anything so I don't have a problem with what you put--opinions can't be wrong after all. I just wanted to put in my two cents as well.

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thundercake In reply to WritingRin [2009-03-20 23:20:54 +0000 UTC]

How is it rude to address someone by their name? And how would you get paid if they didn't know it?

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WritingRin In reply to thundercake [2009-03-21 01:30:50 +0000 UTC]

Oh, shoot. Immediately before reading this I read something else about commissioning and so when I read this post I was thinking about the 'clients' that contact artists to get them to draw their characters, etc. (in which case, you get paid through paypal and all they need to know is your email, not your name). But re-reading, I realize you were talking about real jobs and that changes things. Sorry about that mistake.

As for what I meant by the rudeness... It's just that I would hate for a random person that I don't know (like a commissioner--not someone looking to hire me for real) to call me by my name rather than my username. I think it's presumptuous of them. They need to introduce themselves first. If they did that I wouldn't think it was rude anymore. It's just that strangers are not allowed to get friendly with me.

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thundercake In reply to WritingRin [2009-03-21 01:34:40 +0000 UTC]

I tend to view all clients on the same level.. it can help your reputation to treat even the smallest jobs like they're important. I've gotten bigger jobs from previously small-time clients before. (Also, if you send or receive money on paypal, you can find out the other person's name by looking through their records.)

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WritingRin In reply to thundercake [2009-03-21 02:19:09 +0000 UTC]

Well, that is a good attitude to have.

I don't mind people knowing my name, I just don't want them to use it until we've been officially introduced. And I guess I'm overly sensitive about it. ^^"

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WritingRin In reply to WritingRin [2009-03-20 21:57:56 +0000 UTC]

Also, I DO think it's a good guide. I'm sure it will provide some help in ferreting out the bad ones!

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ItsDeadlyArt [2009-03-20 05:10:25 +0000 UTC]

Good advice. I'll be graduation from animation this year here at Sheridan so I have to start myself into the job market somehow, somewhere... and i've always been worried about being taken advantage of. I know a lot of companies, big and small will usually try and take advantage of you... artists as such don't usually get what they deserve

Thanks for the tips

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connorjuv13 [2009-03-19 23:41:53 +0000 UTC]

This is really helpful! Thanks!

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worldofmyown [2009-03-18 21:36:01 +0000 UTC]

i think this is helpful not only to the artist holding commissions, but the commissioners too. Thank you.

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xxAlexaBlack [2009-03-18 13:06:01 +0000 UTC]

HOORAY!!! Everyone and their mother needs to see this! Especially if the do any kind of commission or freelance.

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flutist [2009-03-18 11:34:59 +0000 UTC]

signed contract can be a problem for both of us (the client and the artist) whose don't speak english, beside it will be "scanned.."

Other way is to ask for their scanned ID and 50% downpayment. This is not very formal, so there's no reason for them to refuse.

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djgaijin [2009-03-18 06:05:05 +0000 UTC]

This should really be a news item.

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goldenavatar [2009-03-18 04:01:04 +0000 UTC]

I can read that what you're sharing here is some solid advice for others, but the choice of words are just too aggressive and don't very easily lend themselves to be perceived as lacking in personal hostility. That could be potentially problematic as there are legitimate prospective employers who stroll about deviantart to recruit for projects, just as there are those here to defraud artists of their time and services.

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thundercake In reply to goldenavatar [2009-03-18 14:22:51 +0000 UTC]

Damn right I have personal hostility towards people who have screwed me over.

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goldenavatar In reply to thundercake [2009-03-18 14:46:07 +0000 UTC]

That's understandable. Thing is, and let me rephrase what I said earlier. Though you're giving some solid advice I can clearly read that you've got issues. Given how you've voiced them here, that may not be for the best, especially when you consider that there are legitimate prospective clients about here on DA who could pass you over for a project, not because of a lack of skill on your part, but that you might not be the most professional person to deal with, and that might not be for the best if being an artist is how you support yourself.

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thundercake In reply to goldenavatar [2009-03-18 14:55:33 +0000 UTC]

I don't really want to do business with anyone who wouldn't agree wholeheartedly with everything I've written here. Please don't come to my page and call me unprofessional and say I have "issues", especially when you've never worked with me and have no idea how I conduct myself in a professional setting. No, I'm not formal every second of every day, but this is tame in comparison to some of the things I've read on this subject by professional, highly-paid and established artists.

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LeftiesRevenge [2009-03-18 03:51:58 +0000 UTC]

This is extremely helpful! Thank you so much for posting this!

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andrea-koupal [2009-03-18 01:56:33 +0000 UTC]

Thanks for writing this.

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nekojizou [2009-03-18 01:46:33 +0000 UTC]

Great signs to watch out for! Although I'm not sure if all of them apply to me since I've only done very minor commissions that were private before. I don't think I'll ever get big clients like that haha.

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thundercake In reply to nekojizou [2009-03-18 14:24:04 +0000 UTC]

You could!

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nekojizou In reply to thundercake [2009-03-19 17:46:38 +0000 UTC]

I wish >XD but I'm already changing my career plans so I probably wont do anything more than private commissions.

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baby-alien91 [2009-03-18 01:30:35 +0000 UTC]

I predict this gets a DD very soon.

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thundercake In reply to baby-alien91 [2009-03-18 14:26:35 +0000 UTC]

hope not!

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baby-alien91 In reply to thundercake [2009-03-18 22:36:22 +0000 UTC]

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syxx [2009-03-17 23:55:40 +0000 UTC]

This is SO TRUE and I can really relate this to alot of mistakes Ive made in the past with trying to exhibit my work. Thanks for pointing them out!

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Asatira [2009-03-17 22:15:48 +0000 UTC]

Adding to the praise and the thanks. This is great information, some of which I had an idea of, but sometimes it has to be spelled out. Hopefully, people will find this and read it before getting scammed.

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auralwhiplash [2009-03-17 21:49:51 +0000 UTC]

I'm not the particular kind of artist that would sell what he makes, but this is a good list of tactics to look out for.

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assemblit [2009-03-17 21:43:02 +0000 UTC]

I'm thinking about selling my sculptures. so reading this will defiantly help in the future.
Except I'm just curious how do you get rid of these bad clients when you know from the early signs they're bad? One more thing for paying by the hour I'm still stuck on what to do. It's either $20 or $11 both seem good but 20 feels to expensive and 11 feels to cheap or maybe not. Any suggestions?

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thundercake In reply to assemblit [2009-03-17 22:02:02 +0000 UTC]

To get rid of a bad client, just tell them you're not interested in the job.
You should charge the amount that you need to live on, basically. Standard price for freelance artists is around $50-60 an hour, maybe more depending on how in demand they are.

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assemblit In reply to thundercake [2009-03-17 23:19:53 +0000 UTC]

haha simple enough should have thought of that but thks
Whoa that feels like a lot! Thk you for responding I'll have to take those prices into consideration.

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Tomatosoup [2009-03-17 21:19:40 +0000 UTC]

Unfortunately, all true. :\

Thanks for looking out for us. Mucho appreciated(-o?).

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tasper [2009-03-17 21:05:58 +0000 UTC]

Oh god all of this is so true. I had a ridiculously awful experience with a client because of my inexperience, and...damn, I wish I'd seen this list fist. I would have told her I couldn't help her a lot sooner.

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ATLbladerunner [2009-03-17 21:03:33 +0000 UTC]

Hell. Yeah.

I had a situation a couple of years ago that made me completely change how I did freelance work. Let's just say that it was extremely hard getting payment and now no one gets their full sized file til I get a check. Great journal for the whippersnappers out there, and the old fogeys like me who want to be tenderhearted.

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Rhino0 [2009-03-17 21:02:54 +0000 UTC]

Definitely helpful - thanks lots!
It's hard bein' the nice guy and being "understanding" because then people come around & screw you.

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Dr-Toszi [2009-03-17 20:54:13 +0000 UTC]

+faved

Very informative

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AznAshie [2009-03-17 20:44:15 +0000 UTC]

interesting. I did get an offer to do a work for someone who was definitely doing the above, but I wasn't suspicious. I just didn't want to do art for money yet. Good thing i felt that way! This is fantastic advice! Thanks!

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SashaFitzgerald [2009-03-17 20:32:41 +0000 UTC]

Thanks for writing that! It's very helpful.

You know, I recently saw someone on Etsy post a job offer for an artist to design her wedding invitations in an illustrated style similar to alice in wonderland. She offered to pay TEN DOLLARS. That made me want to cry. People under value artist's work and it drives me mad!

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Aralx [2009-03-17 19:56:07 +0000 UTC]

/clap /clap /clap

well said .

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ZEBES [2009-03-17 19:41:32 +0000 UTC]

nice job

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HaveTales-WillTell [2009-03-17 19:35:09 +0000 UTC]

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shingworks [2009-03-17 19:24:39 +0000 UTC]

Someone needs another DD

ps its you

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thundercake In reply to shingworks [2009-03-17 22:04:12 +0000 UTC]

uhngg please no ;_;

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shingworks In reply to thundercake [2009-03-18 01:48:33 +0000 UTC]

You're like that kid in that scene in the movie version of Matilda where he has to eat that giant cake as punishment.

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thundercake In reply to shingworks [2009-03-18 14:31:06 +0000 UTC]

nooo...he at least looked triumphant near the end...XD

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626elemental [2009-03-17 19:14:53 +0000 UTC]

Thanks. This will be very useful info if/when I start selling my art

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