Comments: 2675
Sheever03 [2020-06-21 06:29:46 +0000 UTC]
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dawnlily14 [2020-05-27 10:37:25 +0000 UTC]
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minotauro9 [2020-01-31 06:10:32 +0000 UTC]
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Eymyr [2019-07-17 18:20:46 +0000 UTC]
Hi! I have a Huion GT-190 and it works on paint tool sai but it doesnt in Photoshop. It dont recognize the pen at all and I dont know how to fix it.
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Aro-Zei [2019-06-13 10:07:35 +0000 UTC]
Hi!
I have a HS610 tablet. Recently, I bought photoshop. Yes at first it was working with the pen but when I installed the Huion Tablet Drive, I can't even put a single movie in PS. I can still use it in my laptop. Also I have this problem that before I installed the Huion Tablet Drive, I always get this straight line before I draw my desired line. Everytime I draw a curve live, it always starts with this straight line. I hope you can help me. Thank you!
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AmmyDaroach [2019-05-27 22:07:10 +0000 UTC]
So I have a Huion inspiroy q11k had it for 5 months and it has worked well on other programs. However I recently got Photoshop cs6 and my tablet doesn't work with it. Is there any fix for this?
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oletchka [2019-05-22 17:44:53 +0000 UTC]
Hi, I am currently using the Huion GT-190 on Windows 10. The driver version is 12.2.14. As you can see below, the right side is working perfectly. The left side seems to be pretty rippled and I can't get any nice lines on this side. Could you please help me with that ?
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ahjed [2019-05-09 21:14:35 +0000 UTC]
Hi, pls help me, my tablet works fine with other programs only adobe illustrator cant move the courser at all only if i click buttons on the pen and without pressure.
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fotojak [2019-04-25 18:56:14 +0000 UTC]
Hi. I'm using the Huion Inspiroy H610 Pro V2. The driver version is 14.7.60.339. My Operating System is Windows 7 Service Pack 1. I can't get any pressure sensitivity at all. I've been using it with Photoshop CS6. I have the "Always Use Pressure For Opacity" option selected but I get no pressure sensitivity. In my operating system I have Flicks disabled. Can you help me?
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huion In reply to fotojak [2019-04-26 03:03:15 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
For your issue, please make sure you have installed the latest driver, the latest one on our website is V14.7.127( www.huion.com/download/driver/…)
Also, please make sure you have turned on the button shown in the picture:
If the above-mentioned methods cannot help, please change the agreement on notepad:
Click Start > Find %appdata%\Adobe > find the file of ps CS6 > change the agreement into the below one
Thank you for your time and hope it can help.
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AzamiiLikesStabbing [2019-04-23 03:27:48 +0000 UTC]
Hello, where can I check/uncheck Support TabletPC? Was the option removed or is it only available for screen monitors?
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huion In reply to AzamiiLikesStabbing [2019-04-25 01:18:41 +0000 UTC]
Hi, sorry for the delay getting back to you due to the time difference.
For your question, if you are using V12 driver, please check/uncheck Support TabletPC on the driver.
If you are using the V13 or V14 driver, the option of Support TabletPC was canceled but you can check/uncheck the option of Windows Ink on the driver which is the same as Support TabletPC.
Thank you for your understanding and cooperation!
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Kairosmith In reply to AzamiiLikesStabbing [2019-04-23 05:13:35 +0000 UTC]
Hi! I can't speak for everyone, but I know with my Huion Inspiroy Q11K V2 (non-screen tablet), there is not a checkbox for it and it should work automatically.
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HarmSHOW [2019-04-10 22:05:45 +0000 UTC]
Hi,
Recently I bought a drawing monitor Huion KAMVAS 191-V2, but for some reason it doesn't work properly with 3D-Coat.
Initially I thought it could be a Driver issue so I updated everything possible, Tablet Driver, 3D-Coat, Graphics Card, Windows, but it still didn't work. It works fine in any other software, Photoshop, zBrush, Substance Painter.
This is what is happening in 3D-Coat:
If I have "TabletPC" on my Tablet Interface preferences, every action with my Pen will have a very annoying "delay", where it kinda freezes the action of the cursor whether it is to make a brush stroke or simply rotate the camera.
If I have "WinTab" on my preferences it works smooth BUT, every brush erases instead paint. I tried to find a way to change the "mouse button" for painting to see if it would "fix" it, but I couldn't find anything related.
I don't know if anybody here have ever experienced something like this, but I'll be glad with any help you guys can provide.
Thank you!
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Kairosmith In reply to HarmSHOW [2019-04-22 17:28:43 +0000 UTC]
HarmSHOW Any luck resolving the issue? I'm coming across the exact same thing in 3D-Coat (I'm using a Huion Inspiroy Q11K V2). Sculpting seems to work just fine with pen pressure, but when painting the brush erases (in WinTab mode) or has no pressure sensitivity (TabletPC mode).
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huion In reply to HarmSHOW [2019-04-11 01:28:27 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
Please send the following information to service@huion.com so that we can help you further:
1. tablet model+driver version+operating system+product serial no+the versions of the software you are using;
2. detailed description of your issue+the methods you have tried;
3. please shoot a video that can show your issue clearly.
Thank you for your cooperation!
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Zokyun [2019-03-25 11:36:19 +0000 UTC]
Hi there,
So.. I've had a problem where when I click and drag using my pen, it will scroll or when I'm selecting colours by dragging, it wont respond until I drag for a few seconds. It's really annoying. I figured it was from Windows Ink and I was half right (Maybe), it was still a problem so I tried unchecking "Support TabletPC" in the options, It works! BUT, the pen pressure then doesn't work. I'm really annoyed by both problems. Can you help me?
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huion In reply to Zokyun [2019-03-26 02:54:14 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
As for the issue you mentioned, please send the following information to service@huion.com:
1. tablet model+driver version+operating system+product serial no+the version of the software you are using;
2. detail description of your issue+the methods you have tried;
3. please shoot a video that can show your issue clearly.
Thank you for your cooperation and understanding!
👍: 0 ⏩: 0
LightDrop [2019-02-22 20:19:21 +0000 UTC]
Hi there
Maybe you can help me. I've got a problem with INSPIROY Q11K V2 and the driver 14.7.60.339
Due to a broken tablet this is the second one I've got problems; your service sent me the QC-app - now I've uninstalled said driver - tested tablet with QC - it worked fine - installed said driver - tablet doesn't react - wether in driver-window nor in QC nor in Photoshop...
Your service say: test it on another computer but I dont have access to another computer...
My system is Windows10 V1803
Please help me!
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huion In reply to LightDrop [2019-02-25 01:33:27 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
Did you contact us on service@huion.com before? Could you please tell us your email address?
For the issue you mentioned, we would like to know if the tablet shows device connected on the driver interface?
If it shows device disconnected, please check the following article to see if it can work:www.huiontablet.com/news/index…
Thank you for your understanding and cooperation!
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LightDrop In reply to huion [2019-02-26 15:33:16 +0000 UTC]
Hi
Yes I've contacted your service before. My mail-adress for this contact is CPerzl@aol.com
The driver interface shows device connected. As I said before - if I uninstall the driver, tablet works fine in the QC-app. When I reinstall the driver tablet don't works anymore...
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huion In reply to LightDrop [2019-02-27 02:14:12 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
We have checked the email you sent and according to your description, we suggest that you'd better test the tablet with another computer.
Because we are not sure if this issue was that your computer lacks some components so that the tablet did not react.
So please use another computer to test it. If it works on another computer, it should be that the previous computer system lacks some components.
We know that you do not have another computer, so maybe you can borrow a computer from your friends or family to test.
Sorry for all the inconvenience and thank you for your cooperation!
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LightDrop In reply to huion [2019-02-27 06:12:59 +0000 UTC]
What components could this be?
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huion In reply to LightDrop [2019-02-27 09:19:00 +0000 UTC]
Hello, firstly, we suggest that you can borrow a computer from your friend or family to test.
If it works fine on another computer, please contact our service@huion.com for further assistance and also our service will tell you how to do next.
Thank you for your understanding and cooperation!
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rinahowl [2019-02-20 12:58:23 +0000 UTC]
Hi ! I've a big problem with my Q11K since this morning, my cursor is shaking with no reason
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huion In reply to rinahowl [2019-02-21 01:02:16 +0000 UTC]
Hi, sorry for the delay getting back to you due to the time difference.
For this issue, please check:
1. Are there any electronic products nearby? Like a laptop or mobile phone? We are not sure if the problem is caused by electromagnetic interference. If yes, please put them away and see if it helps.
2. Would you mind telling us, has the pen fallen off somewhere? If the pen has fallen off, please change a new pen nib and turn the pen nib;(Please know that this kind of issue can normally be fixed by changing the pen nib.)
Here are the steps of changing the pen nib:
1) Position the pen clip over the pen nib, squeeze the nib.
2) Pull gently until the nib is completely removed.
3) Gently insert a new nib into the pen with your hand until it is fully seated into place.
3. Is there any jitter when the pen has touched the surface of the graphics tablet or the cursor will shake when the pen is above 5 mm away from the surface of the graphics tablet?
If the above-mentioned methods cannot help, please send the following information to service@huion.com so that we can help you further:
1. tablet model+driver version+operating system+product serial no+order ID;
2. does this issue persist in all programs?
3. detail description of your issue+the methods you have tried;
4. please shoot a video that can show your issue clearly.
Thank you for your cooperation and understanding.
Have a nice day!
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lDarteck [2019-02-16 19:52:20 +0000 UTC]
My tablet has a kind of delay, when I click it simply stays still and without drawing for a few seconds, sometimes it returns to normal but eventually when I do another "clic" it stays static
as if I had lag or something like that, my suspicions are that the latest windows update caused this, but for now I do not know what to do, I have no solution!
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huion In reply to lDarteck [2019-02-18 01:34:27 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference and the weekend.
For the issue you mentioned, please try the following methods:
1. Please uninstall the driver and test the tablet in the no-driver installed situation to see if it delays;
2. Please make sure that you have turned off the anti-virus software and painting programs before installing the driver;
3. Please make sure that you have disabled the TabletInputService on the computer;
4. Please check if the occupation of the CPU is too high, if so, please close some programs properly.
If the above-mentioned methods cannot help, please send the following information to service@huion.com so that we can help you further:
1. tablet model+driver version+operating system+product serial no;
2. detail description of your issue+the methods you have tried;
3. please shoot a video that can show your issue clearly.
Thank you for your understanding and cooperation!
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Poliainas [2019-02-16 01:53:08 +0000 UTC]
i can not reach to the pen display. administrator
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huion In reply to Poliainas [2019-02-18 01:05:36 +0000 UTC]
Hi, sorry for the delay getting back to you due to the time difference.
Could you please send the following information to service@huion.com so that we can help you further?
1. tablet model+driver version+operating system+product serial no;
2. detail description of your issue+the methods you have tried;
3. please shoot a video that can show your issue clearly.
Thank you for your understanding and coopeation!
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huion In reply to rancilyo [2019-02-10 10:07:25 +0000 UTC]
Hi,sorry for the delay getting back to you due to the holiday and the time difference.
Please fill in the form of the following link so that we can help you further:bit.ly/2J1xYn7 .
Thank you for your understanding and cooperation!
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ImportedEvi [2019-02-08 02:27:42 +0000 UTC]
hi, huion. i recently set up my tablet on a new laptop, downloaded the driver, but i cannot find the settings (like where you can change the keys, all that). also, the pressure works, but not well. like, i can be using a transparent brush, it only becomes slightly opaque when i press my hardest, even with 100% opacity. it worked completely fine on my other computer. tia!
im using a windows 10, msi laptop. it is a little old though. the tablet i have is the 1060 plus, and i use krita (i have not tested this on other programs as i have limited storage space).
another thing, this laptop IS NOT up to date, it was last updated in october of 2017, for storage reasons.
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huion In reply to ImportedEvi [2019-02-08 03:22:01 +0000 UTC]
Hi, sorry for the delay getting back to you.
Please first confirm that you have downloaded the correct driver version of your model because this model has two different versions, one comes with 2048 pen pressure, the other comes with 8192 pen preesure.
If you have downloaded the correct driver but the issue still persists, please fill in the form of the following link so that we can help you further:bit.ly/2J1xYn7
Thank you for your understanding and cooperation.
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ImportedEvi In reply to huion [2019-02-08 21:36:14 +0000 UTC]
i just redownloaded the driver and its fine now. thanks for the reply!
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huion In reply to ImportedEvi [2019-02-09 04:02:01 +0000 UTC]
You are welcome!
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Tetmu33 [2019-02-02 06:42:50 +0000 UTC]
Hey, Huion! Recently, since I had to restart my computer and re-add several apps and programs, namely being the tablet drivers as well as my painting software (FireAlpaca), my pen has been lagging. Lagging as in it would not draw where I first place down the pen. If I drew a line and drew from that line down, there would always be a space before it'd kick into action. Pressure sensitivity works beautifully, the tablet is fully functional. I have had it for a while now, about two years, but it's still in relative mint condition.
Regardless, I've tried absolutely everything to fix this problem. I've removed the drivers, reinstalled the drivers, deleted the program, reinstalled it, deleted any previous drivers, forgot the pen and tablet device, removed it from each USB port, tried each USB port(to see if it needs more power or it's simply the USB port itself), installed different drivers for the tablet, installed the latest drivers, turned on and off SupportTabletPC, tried to draw with SupportTabletPC on and off, turned on and off Pen and Windows Ink(couldn't exactly find that), attempted to turn on and off flicking(couldn't really find that either), I've run the driver with administrative privileges, charged the pen so no red light was on. I've installed, then restarted, then tried, then uninstalled, restart and try and that still didn't work. I tried it in different programs such as Gimp and Medibang Paint Pro. Gimp, it worked for when I first drew it, but pressure sensitivity was not on; unless you turn it on in the program somewhere or it kicks in due to the drivers, I was not aware (new to that program). Medibang Paint Pro, same problem in fire alpaca, you can see where I first made contact with the tablet, and where the line actually drew, which was a good inch from where I first touched the pen to the tablet- pressure sensitivity worked beautifully in that program though.
I have read so many articles, downloaded so many things and watched so many videos to try and fix this simple issue but nothing has come up.
The day before my computer had to reset, it worked perfectly. I made a piece on the 23rd, reset my computer on the 26th and hasn't worked since(in terms of the lag, not the tablet itself as it works fine) Before, every now and then the pressure sensitivity would bug and when I touched the pen down it'd make a circle(the size of the brush) and have no pressure sensitivity, but simply unplugging it and plugging it back in fixed it. But before the reset, it had worked. Changed the nib(with the ring, made sure it was secure and in place before usage), charged it, the driver worked, the program worked. Then I had the reset and then everything just went downhill.
My tablet is a Huion 610PRO (2048), the program I use is FireAlpaca and if you have any more suggestions on what I can do to fix this, it would be greatly appreciated.
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huion In reply to Tetmu33 [2019-02-04 03:03:28 +0000 UTC]
Hi, sorry for the delay getting back to you due to the time diffference and the holiday.
Please fill in the form of the following link so that we can help you further:bit.ly/2J1xYn7 .
Because we are in Chinese spring festival holiday, we may late for getting back to you. But please don’t worry, we will give you a reply within 48 hours.
Thank you for your understanding and cooperation!
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jakkatten [2019-01-28 00:07:13 +0000 UTC]
I've had my tablet for a while - the 1060Pro - and it worked just fine on my Windows 7 Desktop. Recently, however, I changed to a new computer (Windows 10). I reinstalled the drivers and my software (Clip Studio), but now, while I'm using it - the tablet will stop working after a few minutes.
I'm not really sure what to do, and I can't find much help online about the specific problem. I've reinstalled drivers, everything is fully updated, the drivers are correct, but my tablet keeps disconnecting while I'm trying to draw. The tablet light still responds when I put my pen to it, so it doesn't seem to be a physical disconnection. However, my cable is very sensitive, and will disconnect the tablet if moved slightly as well.
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huion In reply to jakkatten [2019-01-28 01:50:34 +0000 UTC]
Hello, if your issue is the driver shows disconnected, please check the following article to see if it can help: www.huiontablet.com/news/index…
If the methods on the article cannot help, please send the following information to service@huion.com for further help:
1. tablet model+driver version+operating system+product serial no;
2. detail description of the issues+the methods you have tried;
3. please shoot a video that can show your issue clearly.
Thank you for your cooperation!
👍: 0 ⏩: 0
Libertades [2019-01-23 05:08:42 +0000 UTC]
I recently got a brand new Huion 1060PLUS and installed every driver correctly, followed every step verbatim and got it working perfectly, however, after starting Photoshop, it doesn't work at all, it will still fully work outside Photoshop but not Photoshop (CS6), what's going on?
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huion In reply to Libertades [2019-01-23 05:43:13 +0000 UTC]
Hello, thank you for reaching out HUION.
Have you tried to run the software and the driver as administrator? If not, please try it to see if it can help.
Thank you for your cooperation!
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Libertades In reply to huion [2019-01-23 06:39:34 +0000 UTC]
Yes, still won't work, in fact, I tried using the tablet with other softwares like Paint Tool SAI and Illustrator but I get the same problem, what's more curious, the tablet won't respond at all before I log into my Windows user account, it doesn't work at all from the moment Windows is starting to the moment I click on my Windows user, my previous tablet (Wacom) didn't have this issue
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huion In reply to Libertades [2019-01-24 01:44:28 +0000 UTC]
Hello, sorry for the delay getting back to you due to the time difference.
Thank you for your feedback, could you please send the following information to service@huion.com so that we can help you further?
1. tablet model+driver version+operating system+product serial no+software version;
2. detail description of your issues;
3. the methods you have tried;
4. please shoot a video that can show your issues clearly.
Thank you for your cooperation!
👍: 0 ⏩: 0
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